FAQ

An accessible accordion with measured-height open and close animation. Each question block carries a question and an answer.

Merchant-addable

Yes

Settings

22

Block types

1

Max blocks

12

File

sections/faq.liquid

Used by default on: page.faq

When to use it

Product pages, a dedicated FAQ page, and anywhere a predictable objection needs answering.

Setting it up

1. Add the section and write the heading and subheading. A new section starts with the FAQ page’s wording: Frequently asked questions, Care, considered, and seven sample questions about suitability, patch testing, layering, retinal, testing records, subscriptions, and shipping. Replace them with your own answers.
2. Choose whether the first question opens by default — it is on by default, which helps people see the pattern.
3. Add a Question block per entry, up to 12.
4. To show a contact button, keep or change Link label (Contact the skin concierge by default) and choose a Link, such as your contact page. The button appears only once a link is set.
5. With Show image on, upload an image. Mobile image ratio defaults to Square.
6. Set Color and Padding.

Where the content comes from

Blocks own the questions and answers.

Notes and cautions

• Answer the objection, do not deflect it. An FAQ that avoids the shipping cost question makes the shipping cost look worse.

Section settings

Every setting on the section itself, in the order it appears in the theme editor. Group headings match the editor's own grouping.

Blocks

Blocks are added, reordered, duplicated, and removed inside the section. Each type has its own settings.